Shipping & Returns
Free UK delivery on every order, and 30 days to change your mind.
How your order gets to you
You place your order
You'll get an order confirmation email straight away.
We process it
Your GripGear is packed and prepared within 1β3 working days.
It's on its way
Your order is sent by standard post straight to your door.
Ready to ride
Most orders arrive within 7β14 working days of dispatch.
Delivery times are estimates and can occasionally run longer during busy periods. Orders are sent by standard, untracked post. If your order hasn't arrived within 30 days, contact us and we'll resend it or refund you in full.
Returns: no fuss
Not happy with your GripGear? You can return it within 30 days of delivery for a full refund.
Get in touch
Contact us with your order number and we'll send you the return instructions.
Send it back
Return the item unused and in its original packaging.
Get your refund
Once it arrives back with us, we refund you to your original payment method.
Damaged or faulty?
If your order arrives damaged or faulty, contact us within 14 days with a photo and we'll send a free replacement or refund you in full. This doesn't affect your statutory rights under UK consumer law.
Ready to ride two-up?
Free UK delivery, 30-day returns, and 15% off when you buy two with code RIDETOGETHER.
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